Total 1,673 Customer Service job vacancies in Ho Chi Minh City, Ho Chi Minh City

Summary:

 

As a Customer Service Representative, you will be responsible for providing support to our clients. The support will be in various channels such as phone calls, email, and chat. You are expected to provide the best-in-class customer service and ensure the customers are fully satisfied.

 

Your Missions:  

• Communicate and explain basic information to the customer  
• Overcome concerns, resolving customer concerns through active listening, empathy, professionalism, and problem solving
• Interacts with customers via telephone, live chat and email to assist with a variety of customer inquiries and issues
• Provide excellent support experience to customers via all relevant communication channels.
• Identify customer's needs, researching any existing issue in order to provide strategic solutions that will best address customer's needs while ensuring that any existing confusion is clarified
• Ensure first contact resolution and effective follow-up with Service partners and internal departments to ensure case closure in accordance to our service standards
• Provide constructive feedback on tools, resources, procedures and guidelines to enhance workflow and the customer experience
• Deliver the best services to customers to ensure the highest customer satisfaction with the right procedures
• Build sustainable relationships and engage customers by taking the extra mile Translation of various documents and handling client complaints
• Supporting team and management in any tasks which may require assistance  
  
  
  Our Requirements:

 

• Native Chinesee with excellent verbal and written communication skills in English.
• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree in any field, preferably Finance and Economics related / Corporate Administration,
• Corporate Governance, Law, etc. However, fresh graduates with strong job relations are encouraged to apply.
• Possess strong time management skills and is motivated to exceed expectations.
• Ability to multi-task and use the information provided by customers to tailor responses and actions to meet specific needs.
• Must be a strong communicator, with an emphasis on effective listening and empathizing with customers, plus good email/chat/phone etiquette (pace, tone, voice quality, grammar, and articulation).
• Comfortable working with computers and the ability to work with multiple systems and the ability to learn and adapt to new ones.

Perks & Benefits

• Comprehensive Staff benefit (EPF, Socso, EIS, etc.)
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport (KLCC)
• Central location
• Free snacks / Happy hours
• Regular team activities
• Personal development opportunities

Summary:

 

As a Customer Service Representative, you will be responsible for providing support to our clients. The support will be in various channels such as phone calls, email, and chat. You are expected to provide the best-in-class customer service and ensure the customers are fully satisfied.

 

Your Missions:  

• Communicate and explain basic information to the customer  
• Overcome concerns, resolving customer concerns through active listening, empathy, professionalism, and problem solving
• Interacts with customers via telephone, live chat and email to assist with a variety of customer inquiries and issues
• Provide excellent support experience to customers via all relevant communication channels.
• Identify customer's needs, researching any existing issue in order to provide strategic solutions that will best address customer's needs while ensuring that any existing confusion is clarified
• Ensure first contact resolution and effective follow-up with Service partners and internal departments to ensure case closure in accordance to our service standards
• Provide constructive feedback on tools, resources, procedures and guidelines to enhance workflow and the customer experience
• Deliver the best services to customers to ensure the highest customer satisfaction with the right procedures
• Build sustainable relationships and engage customers by taking the extra mile Translation of various documents and handling client complaints
• Supporting team and management in any tasks which may require assistance  
  
  
  Our Requirements:

 

• Native Chinesee with excellent verbal and written communication skills in English.
• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree in any field, preferably Finance and Economics related / Corporate Administration,
• Corporate Governance, Law, etc. However, fresh graduates with strong job relations are encouraged to apply.
• Possess strong time management skills and is motivated to exceed expectations.
• Ability to multi-task and use the information provided by customers to tailor responses and actions to meet specific needs.
• Must be a strong communicator, with an emphasis on effective listening and empathizing with customers, plus good email/chat/phone etiquette (pace, tone, voice quality, grammar, and articulation).
• Comfortable working with computers and the ability to work with multiple systems and the ability to learn and adapt to new ones.

Perks & Benefits

• Comprehensive Staff benefit (EPF, Socso, EIS, etc.)
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport (KLCC)
• Central location
• Free snacks / Happy hours
• Regular team activities
• Personal development opportunities

Summary:

 

As a Customer Service Representative, you will be responsible for providing support to our clients. The support will be in various channels such as phone calls, email, and chat. You are expected to provide the best-in-class customer service and ensure the customers are fully satisfied.

 

Your Missions:  

• Communicate and explain basic information to the customer  
• Overcome concerns, resolving customer concerns through active listening, empathy, professionalism, and problem solving
• Interacts with customers via telephone, live chat and email to assist with a variety of customer inquiries and issues
• Provide excellent support experience to customers via all relevant communication channels.
• Identify customer's needs, researching any existing issue in order to provide strategic solutions that will best address customer's needs while ensuring that any existing confusion is clarified
• Ensure first contact resolution and effective follow-up with Service partners and internal departments to ensure case closure in accordance to our service standards
• Provide constructive feedback on tools, resources, procedures and guidelines to enhance workflow and the customer experience
• Deliver the best services to customers to ensure the highest customer satisfaction with the right procedures
• Build sustainable relationships and engage customers by taking the extra mile Translation of various documents and handling client complaints
• Supporting team and management in any tasks which may require assistance  
  
  
  Our Requirements:

 

• Native Chinesee with excellent verbal and written communication skills in English.
• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree in any field, preferably Finance and Economics related / Corporate Administration,
• Corporate Governance, Law, etc. However, fresh graduates with strong job relations are encouraged to apply.
• Possess strong time management skills and is motivated to exceed expectations.
• Ability to multi-task and use the information provided by customers to tailor responses and actions to meet specific needs.
• Must be a strong communicator, with an emphasis on effective listening and empathizing with customers, plus good email/chat/phone etiquette (pace, tone, voice quality, grammar, and articulation).
• Comfortable working with computers and the ability to work with multiple systems and the ability to learn and adapt to new ones.

Perks & Benefits

• Comprehensive Staff benefit (EPF, Socso, EIS, etc.)
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport (KLCC)
• Central location
• Free snacks / Happy hours
• Regular team activities
• Personal development opportunities

Summary:

 

As a Customer Service Representative, you will be responsible for providing support to our clients. The support will be in various channels such as phone calls, email, and chat. You are expected to provide the best-in-class customer service and ensure the customers are fully satisfied.

 

Your Missions:  

• Communicate and explain basic information to the customer  
• Overcome concerns, resolving customer concerns through active listening, empathy, professionalism, and problem solving
• Interacts with customers via telephone, live chat and email to assist with a variety of customer inquiries and issues
• Provide excellent support experience to customers via all relevant communication channels.
• Identify customer's needs, researching any existing issue in order to provide strategic solutions that will best address customer's needs while ensuring that any existing confusion is clarified
• Ensure first contact resolution and effective follow-up with Service partners and internal departments to ensure case closure in accordance to our service standards
• Provide constructive feedback on tools, resources, procedures and guidelines to enhance workflow and the customer experience
• Deliver the best services to customers to ensure the highest customer satisfaction with the right procedures
• Build sustainable relationships and engage customers by taking the extra mile Translation of various documents and handling client complaints
• Supporting team and management in any tasks which may require assistance  
  
  
  Our Requirements:

 

• Native Chinesee with excellent verbal and written communication skills in English.
• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree in any field, preferably Finance and Economics related / Corporate Administration,
• Corporate Governance, Law, etc. However, fresh graduates with strong job relations are encouraged to apply.
• Possess strong time management skills and is motivated to exceed expectations.
• Ability to multi-task and use the information provided by customers to tailor responses and actions to meet specific needs.
• Must be a strong communicator, with an emphasis on effective listening and empathizing with customers, plus good email/chat/phone etiquette (pace, tone, voice quality, grammar, and articulation).
• Comfortable working with computers and the ability to work with multiple systems and the ability to learn and adapt to new ones.

Perks & Benefits

• Comprehensive Staff benefit (EPF, Socso, EIS, etc.)
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport (KLCC)
• Central location
• Free snacks / Happy hours
• Regular team activities
• Personal development opportunities

概括：

作為客戶服務代表，您將負責為我們的客戶提供支援。支援將透過多種管道提供，例如電話、電子郵件和聊天。您應該提供一流的客戶服務並確保客戶完全滿意。

您的使命：

• 向客戶溝通並解釋基本訊息
• 克服疑慮，透過積極傾聽、同理心、專業精神和解決問題來解決客戶的疑慮
• 透過電話、即時聊天和電子郵件與客戶互動，協助解決各種客戶詢問和問題
• 透過所有相關的溝通管道為客戶提供卓越的支援體驗。
• 確定客戶的需求，研究任何現有問題，以便提供最好地滿足客戶需求的策略解決方案，同時確保澄清任何現有的困惑
• 確保首次聯繫解決並與服務合作夥伴和內部部門進行有效跟進，以確保案件按照我們的服務標準結案
• 提供有關工具、資源、程序和指南的建設性回饋，以增強工作流程和客戶體驗
• 為客戶提供最好的服務，透過正確的程序確保最高的客戶滿意度
• 透過加倍努力建立可持續的關係並吸引客戶翻譯各種文件並處理客戶投訴
• 支援團隊和管理層完成任何可能需要協助的任務
  
  
  我們的要求：

• 母語為中國人，具有優秀的英語口頭和書面溝通能力。
• 候選人必須至少擁有任何領域的文憑、高級/高級/研究生文憑、學士學位、研究生文憑、專業學位、碩士學位，最好是金融和經濟相關/企業管理，
• 公司治理、法律等。但鼓勵工作關係密切的應屆畢業生申請。
• 擁有強大的時間管理技能，並有動力超越期望。
• 能夠執行多項任務並使用客戶提供的資訊來客製化回應和行動以滿足特定需求。
• 必須是強大的溝通者，強調有效傾聽和同情客戶，以及良好的電子郵件/聊天/電話禮儀（語速、語氣、語音品質、文法和發音）。
• 能夠輕鬆地使用計算機，能夠使用多個系統以及學習和適應新系統的能力。

津貼和福利

• 綜合員工福利（EPF、Socso、EIS 等）
• 佣金和獎金
• 津貼（旅費、交通費等）
• 附近的公共交通（KLCC）
• 中心位置
• 免費小吃/歡樂時光
• 定期團隊活動
• 個人發展機會

WOW Recruitment are currently seeking a Customer Success Specialist to work with our Mortgage & Finance client, based in Sydney CBD. ** $80 - $85k super **
** Close knit team with a sense of humour & fun ** ** Immediate start available **
** Fully office based role ** ** Great career progression **

As a Customer Success Manager, you?ll be the first point of contact for business enquiries, delivering exceptional customer service and responsible for assessing applications. Collaborating with partners and customers, you?ll guide them through the deposit bond process efficiently and knowledgeably. You?ll build strong relationships with our client?s business partners, internal stakeholders and third-party distributors, playing a pivotal role in driving business success.

If you are an enthusiastic and positive individual with a passion for customer service and a desire to advance your career in the financial industry, this could be the perfect fit for you! The ... Click here to view more detail / apply for Customer Success Specialist

Purpose led, we are proudly member-owned and one of Australia's most iconic and trusted brands. We started by being a voice for safer roads and providing legendary roadside assistance, but now we do so much more.
From spectacular holiday destinations, car rental, ferries and cruises, to leading the EV charging roll-out and preparing for the future of driving, to speaking out for change and supporting sustainable travel.
Forget what you thought you knew about the NRMA. Come take a closer look, and you?ll realise that being a part of our team is about more than just a job - together, we?ll go further and make a difference.

Are you a qualified mechanic or auto electrician who is passionate about working with purpose?  
Do you want to be part of an inclusive team that values gender equality and diversity?  
Would you like to be part of an iconic Australian
... Click here to view more detail / apply for NRMA Roadside Service Provider

Your new company
A growing consultancy based in the heart of London is seeking a Receptionist to join their busy team! This role is an integral part of the team, ensuring the office is welcoming and being the go-to individual!
Your new role

• First point of contact for any queries
• Managing switchboard and incoming calls
• Distributing incoming and outgoing post
• Coordinating deliveries
• Ordering and maintaining stock levels for the kitchen and office
• Responsible for office H&S including fire and first aid management.
• Support with organising office events and socials.

What you'll need to succeed

• Positive and hardworking team-player
• Recent experience in a similar role
• Ability to travel to the office (near Bond Street) 5 days a week

What you'll get in return
Highly competitive salary + excellent benefits package! Opportunity to progress in your skills further!
What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

To manage Wren Ward, Logandene, Seward Lodge, Lambourn Grove, Elizabeth Court and the Out of Hours Clinical Leads within the Division. Manage the service in close consultation with and under the direction of the service line Clinical Lead. Support the development of the Clinical Services Strategy and annual business plan for the service. Ensure patient safety and service quality excellence within the service. Deliver agreed performance targets within the service. Support the Trusts strategy to continuously develop the inpatient teams capabilities. Work with corporate colleagues to secure the management information requirements necessary for the effective management of the service. Manage both direct and indirect costs and overheads relating to the service. Understand the local and wider health economy in which the service operates. Identify and exploit new business and service development opportunities regarding the service. Maximise income streams and manage costs in relation to levels of available income. Work in a multi-disciplinary way with operational leads and colleagues to manage and deliver clinically safe and effective services. Achieve earned autonomy and freedoms for the service in accordance with the Trusts management policies by demonstrating sustained service management capability and excellent levels of performance. Work flexibly to support the achievement of the divisions strategic agenda and provide cover in times of absence. Participate in the Trust out of hours Second on Call rota For a More in-depth Person and Job Description please read attached before applying

What You'll Bring       

Automotive/Motor Mechanic Tradesperson Certificate (NSW Fair Trading)
Valid Australian Driver?s License (minimum full license C class)  
Experience in mechanical repair with an understanding of motor vehicles and the motor vehicle industry  
Knowledge of work, health and safety practices and successfully apply these skills to motor vehicle repair/servicing and customer service  
Ability to utilise mechanical and electrical automotive expertise to assess the appropriate action to keep our members moving in the safest way  
Strong communication and customer focus with proven ability to work with a range of diverse communities  
Team player attitude driven to maintain a positive and strong work ethic to support others   
Ability to remain calm and focused when under pressure whilst always demonstrating empathy and understanding to our customers      
Motivated self-starter ? driven to self-develop & keep updated with new technical skills and industry
... Click here to view more detail / apply for NRMA Roadside Service Provider

The Customer Success Manager is to manage the service delivery function, provide ITIL based service excellence, and improve customer experience.

Permanent Full Time
Sydney CBD Office Location
Hybrid Working Arrangement

Company Overview: A trusted and respected Cyber Security company specialising in comprehensive tools, expertise, and support to enhance organisations security posture and readiness against evolving cyber threats.
Position Overview: The Customer Success Manager / Service Delivery Manager will be responsible for driving customer satisfaction and service excellence by overseeing service delivery initiatives, facilitating customer or platform onboarding processes, and enhancing the overall customer experience.
Key Responsibilities:

Take ownership of the end-to-end service delivery process, ensuring that all client requirements are met.
Lead the service delivery efforts, collaborating closely with internal teams to meet client needs and SLAs.
Manage customer expectations, service deliverables, and project timelines

... Click here to view more detail / apply for Customer Success Manager / Service Delivery Manager

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

General Equivalency Diploma

Travel Percentage :

0%

• Provide white glove customer service for FIS software to treasury professionals.
• Support and take on operational items as clients require and contract permits.
• Research client issues and questions and work with other FIS teams to resolve customer items. 
• Troubleshoot problems with equipment or software applications and recommend corrective action or engage necessary technical and product teams to assist.  
• Document customer information as required to support resolution in a timely manner.  

What you will need:

• Minimum 1 to 2 years of treasury, finance or accounting experience preferred.
• Strong analytical, organizational and time management skills
• The ability to work independently.
• You are an excellent communicator and strong problem-solver.
• Knowledge of FIS products a plus

What we offer you:

• Competitive salary
• Attractive benefits
• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
• A modern, international work environment and a dedicated and motivated team

#LI-OY1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

WOW Recruitment are currently seeking a Customer Success Manager to work with our Mortgage & Finance client, based in Sydney CBD. ** $80 - $85k super **
** Close knit team with a sense of humour & fun ** ** Immediate start available **
** Fully office based role ** ** Great career progression **

As a Customer Success Manager, you?ll be the first point of contact for business enquiries, delivering exceptional customer service and responsible for assessing applications. Collaborating with partners and customers, you?ll guide them through the deposit bond process efficiently and knowledgeably. You?ll build strong relationships with our client?s business partners, internal stakeholders and third-party distributors, playing a pivotal role in driving business success.

If you are an enthusiastic and positive individual with a passion for customer service and a desire to advance your career in the financial industry, this could be the perfect fit for you! The Role:
... Click here to view more detail / apply for Customer Success Manager

Posted: 06/05/2024

Closing Date: 04/06/2024

Job Type: Permanent - Full Time

Location: Sydney

Job Category: Branches


Expressions of Interest Beyond Bank Branches

Expressions of Interest
Customer Service Specialist Roles
Based in Hunter / Newcastle Region

 
Be part of Beyond Bank a bank that is for and with you .
We are one of Australia's largest, 100% customer-owned mutual banks with credit union heritage. With over 300,000 customers and over 40 branches across five states, we aim to be the best bank for customers and communities. When you join Beyond Bank, you will work for a B Corp and be part of a friendly, inclusive, and supportive environment where you can continue progressing, no matter what stage of your career.


... Click here to view more detail / apply for Customer Service Specialist

Full-time, temporary role for 2024, term time only
International Grammar School is a secular coeducational school located across sites in Ultimo, Glebe and Kangaroo Valley. We educate 1300 preschool to Year 12 students in a unique multilingual environment.
We are seeking to appoint a full-time temporary, term-time only, Student Support Assistant in our High School , to commence in Term 2, 2024.
To be successful in this role you will have excellent knowledge and understanding of working with children with special needs, an understanding of Child Protection legislation and Child Safe principles, high quality inter-personal and communication skills, and a strong commitment to building and developing a culture of care for students.
In full cooperation with academic staff, the role will involve the implementation of the Individual Support Plans, including first aid and personal care as required,
... Click here to view more detail / apply for Student Support Assistant