Total 45,150 F&B / Tourism / Hospitality job vacancies

Responsibilities

• Training will be provided
• To handle sales enquiries over the phone, emails or meet up.
• To attend customer enquiry, provide proposal, quotation, DO, invoice and follow up with customers until the sales process is completed.
• Canvassing for new/potential new customers in related field
• Build rapport with few existing customers for long term connection
• To provide consultation, presentation & demonstration of products
• To handle customer feedback, delivery and monitor stock issues 
• To work on any relevant tasks assigned by management from time to time
• Pleasant personality with focus on excellence in customer service.
• Prior working experience will be an added advantage.

Perks & Benefits

• Annaual Leave
• Open culture / concept
• Personal development opportunities
• 5 working days - 9am to 6pm
• Friendly working environment
• Basic + allowance + commission + incentive + company phone + company laptop + yearly bonus (based on performance)
• Provide uniform (after confirmation)

RESPONSIBILITES

• To perform follow up on potential deals and customers.
• Daily sourcing of leads or new sales opportunities. 
• To liaise with R&D team closely for customers’ enquiry. 
• To arrange food presentation, food testing or customer visits for potential, new and existing customers. 
• To achieve monthly sales target discussed and set by management team.
• To provide solutions to potential, new and existing customers. 
• To maintain a good and healthy relationship with potential, new and existing customers.
• To track orders, trace production and trace delivery on your sales. 
• To proactively follow up payment and collect payment. 
• To perform after sales service to existing customers. 
• To conduct market research to identify selling possibilities, and report to superior. 
• To submit weekly sales report to superior.
• To draft and prepare any relevant documents (e.g. Sales Contract, Non-Disclosure Agreement etc) as well as new customer account opening. 
• To fully commit in any sales related process. 
• To arrange quarterly sales meeting with Sales Team and Managing Director for review and discussion.
• Any ad hoc task by superior or management. 

REQUIREMENTS

• Possess at least 2 years of F&B sales manufacturing line experience. 
• Ability to speak, write, and read in English, Bahasa Malaysia and Mandarin. 
• Possess Microsoft Offices (Word, Excel, Power Point) skills. 
• Possess own transport, able to be prepared and attend for events during weekends. 
• Passionate in F&B manufacturing line and eager to learn new things. 
• Punctuality.
• Proactive and independent team player.
• Willing to take challenge. and a positive thinker
• Multi-tasker, and able to work under pressure in order to achieve sales target. 
• Aggressive in achieving goals set by management.
• Willing to work after ordinary working hour (If needed only). 
• Working Hour: 8.30am - 5.30pm (Mon to Fri)

INCENTIVES

• Fixed monhtly allowance (RM500 - RM700). 
• Commission entitlement (0.5% - 2%). 
• Basic salary negotiable, depending on education qualification and working experience. 

RESPONSIBILITES

• To perform follow up on potential deals and customers.
• Daily sourcing of leads or new sales opportunities. 
• To liaise with R&D team closely for customers’ enquiry. 
• To arrange food presentation, food testing or customer visits for potential, new and existing customers. 
• To achieve monthly sales target discussed and set by management team.
• To provide solutions to potential, new and existing customers. 
• To maintain a good and healthy relationship with potential, new and existing customers.
• To track orders, trace production and trace delivery on your sales. 
• To proactively follow up payment and collect payment. 
• To perform after sales service to existing customers. 
• To conduct market research to identify selling possibilities, and report to superior. 
• To submit weekly sales report to superior.
• To draft and prepare any relevant documents (e.g. Sales Contract, Non-Disclosure Agreement etc) as well as new customer account opening. 
• To fully commit in any sales related process. 
• To arrange quarterly sales meeting with Sales Team and Managing Director for review and discussion.
• Any ad hoc task by superior or management. 

REQUIREMENTS

• Possess at least 2 years of F&B sales manufacturing line experience. 
• Ability to speak, write, and read in English, Bahasa Malaysia and Mandarin. 
• Possess Microsoft Offices (Word, Excel, Power Point) skills. 
• Possess own transport, able to be prepared and attend for events during weekends. 
• Passionate in F&B manufacturing line and eager to learn new things. 
• Punctuality.
• Proactive and independent team player.
• Willing to take challenge. and a positive thinker
• Multi-tasker, and able to work under pressure in order to achieve sales target. 
• Aggressive in achieving goals set by management.
• Willing to work after ordinary working hour (If needed only). 
• Working Hour: 8.30am - 5.30pm (Mon to Fri)

INCENTIVES

• Fixed monhtly allowance (RM500 - RM700). 
• Commission entitlement (0.5% - 2%). 
• Basic salary negotiable, depending on education qualification and working experience. 

Perks & Benefits of working in Genting Highlands!

• Complimentary Hotel Stay
• Accomodation provided 
• Entitlement for allowance (T&C applied) 

Other Perks & Benefits to this position!

• Employee equity
• Commission and bonus
• Regular team activities
• Personal leave
• Open culture
• Medical Benefit
• Dental & Optical Benefit
• Health Screening Subsidy
• Gym Membership Subsidy
• Team Building Subsidy
  
  

Responsibilities:

• Provide a welcoming and efficient check-in/check-out experience, ensuring high guest satisfaction.
• Collect payments and deposits, maintaining professionalism and cleanliness in the reception area.
• Manage reservations from diverse channels (OTA, Phone, Walk-ins, Website).
• Collaborate with the housekeeping supervisor for optimal room allocation and special arrangements.
• Address guest complaints promptly and professionally.
• Facilitate the collection of guest feedback for continuous improvement.
• Provide detailed information about the hotel, room options, rates, amenities, and activities.
• Conduct night audits and generate management reports.
• Perform ad hoc tasks as required, demonstrating adaptability and a proactive approach to responsibilities.

Requirements:

• Able to work shifts and on public holidays, 6 days a week.
• Team player with a pleasant personality.
• Can communicate well in English and Bahasa Malaysia (verbally).
   

Perks & Benefits of working in Genting Highlands!

• Complimentary Hotel Stay
• Accomodation provided 
• Entitlement for allowance (T&C applied) 

Other Perks & Benefits to this position!

• Employee equity
• Commission and bonus
• Regular team activities
• Personal leave
• Open culture
• Medical Benefit
• Dental & Optical Benefit
• Health Screening Subsidy
• Gym Membership Subsidy
• Team Building Subsidy
  
  

Responsibilities:

• Provide a welcoming and efficient check-in/check-out experience, ensuring high guest satisfaction.
• Collect payments and deposits, maintaining professionalism and cleanliness in the reception area.
• Manage reservations from diverse channels (OTA, Phone, Walk-ins, Website).
• Collaborate with the housekeeping supervisor for optimal room allocation and special arrangements.
• Address guest complaints promptly and professionally.
• Facilitate the collection of guest feedback for continuous improvement.
• Provide detailed information about the hotel, room options, rates, amenities, and activities.
• Conduct night audits and generate management reports.
• Perform ad hoc tasks as required, demonstrating adaptability and a proactive approach to responsibilities.

Requirements:

• Able to work shifts and on public holidays, 6 days a week.
• Team player with a pleasant personality.
• Can communicate well in English and Bahasa Malaysia (verbally).
   

Duties & Responsibilities:

• In search for bakeries, cafe, restaurants and/or hotel for sales opportunity. 
• Responsible for the achievement of food services Sales target.
• To develop and build trade market and potential HORECA customer within assigned territory.
• Development of strong customer relationship.
• Identify leads and market potential to expand customer base in the HORECA channel and extend product range usage of the customers.
• Provide market intelligence regarding to market trend and competitor activities in the foodservice channel.
• Good follow up skill in both sales service and payment team collection agreed with the company term.
• Team player and understand own role.

Requirements:

• Minimum 4 years of working experience in the similar capacity from FMCG industry.
• Degree or Diploma holder in Business, Marketing or related fields from recognized universities.
• Independent, Self-motivated and determined to succeed in a challenging environment.
• Strong interest in food and food preparation.

We are looking for passionate candidates in KL / Selangor and JB

Perks & Benefits

• Medical insurance
• EPF
• Socso
• Miscellaneous allowance

GRAPHIC DESIGNER

Your role is pivotal role in shaping the visual identity of our food and beverage products. You will collaborate with cross-functional teams particularly marketing and sales to create eye-catching designs that not only showcase our products but also resonate with our target audience. Your creative talents will be crucial in conveying the essence of our brand through various mediums such as packaging, POSM, digital and events.

Key Responsibilities:

• Graphic Design: Design visually appealing packaging, labels, promotional materials, and digital content that align with the company's brand guidelines.
• Ensure that designs effectively communicate the product's quality and uniqueness.
• Branding: Maintain and enhance the company's brand identity through consistent design elements. Create and implement design strategies that reinforce the brand's image in the food and beverage industry.
• Product Packaging: Design and update product packaging for food and beverage items, considering factors such as shelf appeal, legal requirements, and industry trends.
• Marketing Collateral: Develop marketing materials, including brochures, flyers, posters, and digital content for advertising campaigns and trade shows.
• Photography, Videography, Image and Video Editing: Collaborate with photographers to capture high-quality product images and retouch/edit photos as needed for marketing and promotional materials.
• Market Research: Stay updated on industry trends and competitors' design strategies to ensure our designs remain relevant and competitive.

Qualifications:

• Bachelor's degree in Graphic Design, or a related field.
• Proven experience in graphic design, preferably in the food and beverage industry.
• Proficiency in design software such as Adobe Creative Suite (Photoshop, Illustrator, Premiere Pro).
• Strong understanding of typography, colour theory, and layout principles.
• Familiarity with web design and digital marketing.
• Excellent communication and collaboration skills – team player.
• Creative thinking and a keen eye for detail.
• Ability to work within established brand guidelines.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Casual dress code
• Regular team activities
• Company trips
• Medical insurance
• Personal leave

職責：

• 確保食品成本保持一致並實現業務計劃目標。
• 為內部和外部客戶提供始終如一的優質食品和服務。
• 及時、禮貌、有效率地處理所有客人和內部客戶的投訴和詢問。追蹤落實，確保問題圓滿解決。
• 確保賓客和同事積極互動，維持專業和積極的工作關係。
• 確保所有員工隨時了解市場上季節性產品和新產品的最新情況。
• 品嚐並監控整個營運過程中提供的產品，並在適當的時候提供回饋。
• 協助招募和選拔所有烹飪員工。確保在招募和選拔員工時充分執行飯店的指導方針和政策。
• 監督所有烹飪員工的守時和儀表，確保他們根據酒店和部門的儀容標準穿著正確的製服並保持高標準的個人儀表和衛生。

津貼和福利

• 佣金和獎金
• 附近的公共交通
• 定期團隊活動
• 開放文化

Responsibilities:

• Ensure food costs are kept in-line and Business Plan objectives are achieved. 
• Provide consistent quality food and service to Internal and External customers.
• Handles all guest and internal customer complaints and inquiries in a timely, courteous and efficient manner. Following through to make sure problems are resolved satisfactorily.
• Ensures positive guest and colleague interactions, maintaining professional and positive working relationships.
• Ensures that all employees are up-to-date with the availability of seasonal and new products on the market.
• Tastes and monitors products served throughout the operation, providing feedback where appropriate.
• Assists in the recruitment and selection of all culinary employees. Ensuring that Hotel guidelines and policies are fully implemented when recruiting and selecting employees.
• Oversees the punctuality and appearance of all culinary employees, making sure that they wear the correct uniform and maintain a high standard of personal appearance and hygiene, according to the hotel and department’s grooming standards.

Perks & Benefits

• Commission and bonus
• Nearby public transport
• Regular team activities
• Open culture

職責：

• 監督餐廳的日常運作並承擔餐廳營運的責任。
• 確保服務是依照標準作業基礎進行。
  始終保持出口乾淨整潔。
• 您應對餐廳的商業計劃有一定的應用知識。您要確保實現我們向業主保證的利潤水準。
• 您還應該注意行銷部分和行動計劃部分。
• 計劃是優秀管理者的基本職能。您應該始終為業務水平的高峰和低谷、團隊成員的年假、購買替換物品和促銷做好計劃。
• 您將參加早晨簡報會、每兩週一次的餐廳會議以及每月一次的餐飲會議。
• 您應確保所有員工充分了解 Micros 電腦系統的使用。
  您將實施標準營運審核 - 即確保基本營運得到執行。
• 您應立即為所有員工組織全面的培訓課程，以確保始終符合標準。
• 您需要在每個月結束後製作一份報告，概述所進行的促銷活動、門市的財務分析、所進行的培訓活動、接下來幾個月的人員配置和計劃以及完整的競爭對手分析。
• 在兩個網點組織創新促銷活動，以實現收入最大化。

要求：

• 願意長時間工作。
• 身體健康。
• 靈活且適應不同的工作地點。
• 懂電腦。
• 以人為本、以客為尊。
• 激勵者和自我啟動者。
• 有團隊精神的人。
• 表現出主動性和創造性。
• 對專業價值觀的承諾。
  

津貼和福利

• 佣金和獎金
• 附近的公共交通
• 事假
• 個人發展機會

Responsibilities:

• To oversee the day to day operations of the restaurants and also to take on the responsibilities of the Restaurants’ operations.
• To ensure that service is carried out in line with standard operational basics.
  To maintain the outlet in a clean and tidy manner at all times.
• You are to have a working knowledge of the business plan for the restaurants.  You are to ensure that the profit levels we have guaranteed our owners are achieved.
•  You should also take note of the marketing section and action plan section.
• Planning is a fundamental function of a good manager.  You should always be planning for the peaks and trough in business levels, annual leave of your team members, purchase of replacement items and promotions.
• You are to attend the morning briefing, bi-weekly restaurant meeting and the monthly F&B Meeting.
• You are to ensure all staff be fully aware of the use of the Micros computer system.
  You are to implement Standard Operational Audits - that is to ensure that the operational basics are being carried out.
• You are to immediately organise full training sessions for all staff to ensure standards are always met.
• You are required to produce a report after each month end outlining promotions undertaken, financial analysis of the outlets, training activities undertaken, staffing and plans for the following months and a full competitor analysis.
• To organise innovative promotions in both outlets so as to maximise revenue.  

Requirements:

• Willing to work long hours.
• Physically fit.
• Flexible and adaptable to different working locations.
• Computer knowledgeable.
• People and customer oriented.
• Motivator and self-starter.
• Team player.
• Displays initiative and creativity.
• Commitment to professional values.
   

   

   

   

   

Perks & Benefits

• Commission and bonus
• Nearby public transport
• Personal leave
• Personal development opportunities

HOTEL INDIGO KUALA LUMPUR ON THE PARK

JOB DESCRIPTION

Job Title           : Housekeeping Superviso

Job Type         : Full-time

JOB SUMMARY: 

The Housekeeping Supervisor is responsible for overseeing and coordinating the daily operations of the housekeeping department. This includes supervising the housekeeping team, ensuring cleanliness and hygiene standards are met, managing inventory and supplies, and assisting in training and development of staff.

RESPONSIBILITIES:

1.    Supervise and coordinate the activities of the housekeeping team to ensure efficient and effective cleaning of guest rooms, public areas, and back-of-house areas.

2.    Monitor and maintain cleanliness, hygiene, and presentation standards according to hotel policies and brand standards.

3.    Conduct regular inspections of guest rooms and public areas to ensure quality and compliance with standards.

4.    Manage inventory, stock levels, and ordering of housekeeping supplies and amenities.

5.    Train, coach, and mentor housekeeping staff to ensure high performance and guest satisfaction.

6.    Assist in scheduling and allocating work assignments to housekeeping team members.

7.    Handle guest requests, complaints, and feedback promptly and professionally.

8.    Maintain a safe and healthy work environment by enforcing safety standards and procedures.

9.    Collaborate with other departments such as front office and maintenance for seamless hotel operations.

10.  Participate in departmental meetings, training sessions, and performance evaluations.

QUALIFICATIONS:

1.    Proven experience in a housekeeping supervisory or similar role in the hospitality industry.

2.    Strong knowledge of housekeeping procedures, techniques, and cleaning products.

3.    Excellent leadership, communication, and interpersonal skills.

4.    Ability to multitask, prioritize tasks, and work under pressure in a fast-paced environment.

5.    Attention to detail and a focus on delivering high-quality service to guests.

6.    Familiarity with hotel management software and systems is an advantage.

7.    Diploma or degree in hospitality management or a related field is preferred.

WORKING CONDITION:

1.    This position may require working in shifts, including weekends and holidays.

2.    The role involves standing, walking, and lifting heavy objects as part of the housekeeping duties.

BENEFITS:

1.    Competitive salary package

2.    Employee discounts on hotel services and facilities

3.    Training and development opportunities

4.    Health and wellness benefits

5.    Opportunities for career advancement within the IHG group

Perks & Benefits

• Commission and bonus
• Nearby public transport
• Central location
• Free snacks / Happy hours
• Regular team activities
• Medical insurance
• Personal leave
• Personal development opportunities

Job Responsibilities

• To maximize conference and banqueting revenue and profit through pro-active selling techniques and pricing strategy
• Respond to sales inquiries on timely manner from potential clients and customers seeking meeting space, annual dinner, conference, ceremony, food and beverage services.
• Develop sales plans and strategies to meet or exceed established revenue and goals
• Analyse business markets and design sales strategy & set goals to execute.
• Oversee sales and event department for daily operation and activities.
• Oversee event costing such as part timers recruitments, equipment for maintenance, meeting amenities and daily expenses in premises.
• Evaluate and improve sales and financial performance

Job Requirements

• Candidate must possess at least a Diploma in Marketing / Business Administration / Hotel Management or equivalent.
• At least 2 years of working experience in the related filed is required for this position.
• Required language(s): Bahasa Malaysia & English
• Excellent convincing abilities, good communication skills, sales and negotiation skills
• A team player and able to work independently with minimum supervision.

Perks & Benefits

• Nearby public transport
• Free meal
• Medical insurance
• Career development opportunities

Job Responsibilities

• To maximize conference and banqueting revenue and profit through pro-active selling techniques and pricing strategy
• Respond to sales inquiries on timely manner from potential clients and customers seeking meeting space, annual dinner, conference, ceremony, food and beverage services.
• Develop sales plans and strategies to meet or exceed established revenue and goals
• Analyse business markets and design sales strategy & set goals to execute.
• Oversee sales and event department for daily operation and activities.
• Oversee event costing such as part timers recruitments, equipment for maintenance, meeting amenities and daily expenses in premises.
• Evaluate and improve sales and financial performance

Job Requirements

• Candidate must possess at least a Diploma in Marketing / Business Administration / Hotel Management or equivalent.
• At least 2 years of working experience in the related filed is required for this position.
• Required language(s): Bahasa Malaysia & English
• Excellent convincing abilities, good communication skills, sales and negotiation skills
• A team player and able to work independently with minimum supervision.

Perks & Benefits

• Nearby public transport
• Free meal
• Medical insurance
• Career development opportunities

Responsibilities

• To achieve the monthly sales target set by the Management
• To implement the marketing plan and its promotional activities
• To conduct market intelligence
• To increase occupancy, average rate, and profits of the hotel through planning and active sales
• Define target markets by analyzing data from the customer database system and
  developing appropriate sales strategies for both domestic and international markets
• To maintain good rapport with customers at all times
• To back up the Sales team members as to when required
• To assist in the training of Junior sales personnel ensuring that they have the
  necessary skills to perform their duties with the maximum efficiency and adhering to departments SOP
• To take on any additional duties and responsibilities as delegated by the Management

Requirements

• Candidate must possess at least a Higher Secondary/STPM/Diploma/Degree
  A minimum of 2 years of working experience in the related field is required for this position
• Preferably Managers with experience in Sales - Corporate / Government, Hotel
  Management / Tourism Services or equivalent
• Proactive and vocal in providing feedback and process improvement suggestions

Perks & Benefits

• Nearby public transport
• Free meal
• Medical insurance
• Career development opportunities